Product Policy
Product picture may vary as some of the picture and the actual product may vary in color, shape, size and so on. Though we ensure that all products are in line with the pictures, some of the products change due to change in manufacturing end.
Our Shipping Policy
Our Shipping time varies from product to product and the reason being some products needs to be specially ordered after we get the confirmation on the same or may be out of stock.
In case of made to order products, it may take longer depending on the time taken for the customization to be done as per your specifications.
Any additional charges involved due to state/country level entry taxes etc will be charged extra by the courier services at the time of delivery.
The customer is entitled to pay the extra charge to the courier services for the state/country entry tax paid or to be paid.
Our Returns Policy
Akasdoctor.com offers a Returns & Replacement policy for items that are:
a) Lost in transit
b) Damaged in transit,
wherein we will replace these products at no extra cost to you.
Damaged goods would have to be returned within 10 days of delivery.
Typically replacement would happen only if:
- Any equipment or Item is in its original condition with original packaging and accessories.
Please note that we can process returns and refunds only for items purchased from akasdoctor.com
Refunds are provided by simply reversing the charge on your credit card or bank account using which the transaction was made by deducting the bank & credit card charges.
Refunds are not provided for items that have already been shipped & no refunds for replacement products as well.
Akasdoctor.com currently does not support exchange of any item for another item on akasdoctor.com
However, we'll not be liable for the Shipping charges in this case, which has to be borne by you.
Our Cancellation Policy
Akasdoctor reserves the right to cancel any Orders without assigning any reason.
This might be due to non-availability of the ordered product, rise in price invariably and other unavoidable or unforeseen circumstances.
The payment will be processed in favor of the customer as per the details available in the order form, either by cheques or DD as applicable within 7 working days deducting the charges by bank & credit card.
Our Privacy Policy
We value your Privacy and the information collected from you at our website is never shared with anyone else and is used only for the purpose of finalizing, fulfilling and shipping your orders as per your instructions.
We would never sell, rent or share your email with any third-party.
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